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Why Work with Thought Bridge

We believe that good decisions come from having the right information available to the right people at the right time.

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We love data, solving puzzles and constantly learning.

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We believe that processes should enhance interactions
not constrain them.

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Add in a big dose of empathy and natural curiosity and you start
to understand the way we think...

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We partner with you to help you better understand the challenges you face, develop a strategy to deal with them and
implement real change. 

 

Our secret to success is sharing the skills and experience we have developed over many years in corporate and government organisations to help you become self-sustaining in
managing complexity in your business.

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“We can't solve problems by using the same kind of thinking

we used when we created them"

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~ Albert Einstein

Why TB?
Sandra

Meet Sandra Gray

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I'm the Founder and Managing Director of Thought Bridge Consulting and I love helping people understand what is really happening inside their business and how to take action to make lasting improvements.

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I'm passionate about sharing the knowledge and skills I have developed over the last 20 years of my career.   I have worked with many government and corporate organisations; helping them solve problems, implement continuous improvement strategies and develop customer-centric ways of working.

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I am a certified Lean Six Sigma Black Belt, PROSCI certified Change Manager and have a Cert IV in Training and Assessment.  This means, I not only help you develop and implement improvement strategies, I can also help you and your teams develop the skills and confidence to sustain this approach.

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I am a passionate advocate for making business more human.  I have supported businesses of various sizes in developing customer-centric mindsets and mechanisms for increasing customer and employee involvement in their continuous improvement initiatives.

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I know every business is unique and I don't believe in 'one-size fits all' solutions.  I created Thought Bridge because I know having a true partnership between us is the most effective way to achieve your outcomes.  I work with you to understand your needs, challenges and goals and then tailor a strategy that suits you.

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"Have you ever wondered why your organisation is facing the challenges you see every day?
 
Sandra is the one to help you figure out... not only how you got there, but how to fix it and keep it fixed!
 
She guided and coached me through Lean Six Sigma at Optus and I credit her with helping me with a way to formalise my natural strengths in problem solving, transformation and change. The skills, methodologies and processes she taught me gave me frameworks to guide nearly every challenge I find myself, my colleagues and my organisation facing. Both work and personal.  
I evangelise the value of this kit bag of tools she provided me with and I realise now that I still re-tell the stories and anecdotes
she used to bring the material to life.
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She's a natural public speaker and takes no time at all to understand new or complex issues/theories/strategies so she's able to help others quickly get on the same page.
 
Sandra has a naturally caring and nurturing personality and she goes above and beyond to make sure everyone is coming along for the journey. I'd work with Sandra again in a heart beat."

A, Director Digital Experience, Financial 
"Sandra has this unique ability to shift people's mindset and behaviour in such a way that they are driven to continuously improve and empowered to solve their own problems there and then.
 
Sandra has an impressive toolkit to turn people around and problems away (think Lean and Six Sigma but also change and project management) and strong inter-personal skills to get people on board : coaching, training, influencing, delivering, mentoring.  
 
I have seen her manage difficult senior stakeholders very well and sell them the value of process excellence - all without losing her positive attitude and openness."

L, Executive General Manager, Telecommunications

OUR VALUES

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Image by Warren Wong

Care

Put people first and foremost in everything we do.  We encourage empathy and genuinely care about the outcomes and their impact.

Integrity

We hold true to our values and honour our commitments.  We know what's right isn't the same as what's easy.

Courage

We believe the hard decisions often make for the best decisions.  We encourage others to face the tough calls and challenge the status quo.  

Simplicity

Taming complexity in every situation.  We believe simplicity is the key to clarity and effective decision making.

Authenticity

We do what we say and bring our true selves to every interaction.  

We always default to honesty and are candid and transparent in all that we do. 

Passion

We have an uncompromising focus on impact and excellence.  We take pride in our work and never settle for anything but the best.

Values
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